Shipping policy

Shipping Policy

At shop.raregoods.com, we strive to deliver our products to you in a timely and safe manner. However, due to the unique nature of many of our items, some of which are one-of-a-kind or limited edition, our shipping times may vary. Please read the following terms and conditions related to shipping before placing an order.

Standard Shipping Timeframes
While we aim to fulfill orders as quickly as possible, we do not guarantee delivery of any product in less than 6 weeks from the order date. This timeframe allows us to ensure the quality and safe delivery of your item, especially for products that require special handling due to their rarity or uniqueness.

Pre-Sale Items
For items marked as “Pre-Sale,” please be aware that these products may not have been manufactured or completed at the time of your purchase. In such cases, we do not guarantee delivery within less than 6 months from the sale date. Pre-sale items will clearly indicate their status on the product page, and you will be kept informed of any updates regarding production and shipping.

Shipping Methods
We offer various shipping methods at checkout. However, please note that paying for faster or more expensive shipping options will not affect the delivery time of your order. We recommend choosing the most cost-effective shipping method, as expedited shipping options will not shorten the processing and production time required for our unique products.

International Shipping
For international orders, delivery times may vary depending on the destination country, customs clearance procedures, and local postal services. We cannot guarantee delivery dates for international shipments and are not responsible for any customs duties or fees incurred.

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. Please note that tracking updates may be delayed, especially for international shipments.

Shipping Delays
While we do everything in our power to meet estimated delivery times, unforeseen delays due to factors such as weather, customs clearance, or carrier issues may occur. We appreciate your patience in such instances.

Lost or Damaged Shipments
If your package arrives damaged, please contact our customer service team at support@raregoods.com within 10 days of delivery with photographs of the damaged item and packaging. We will work with you to resolve the issue.

Contact Us
For any further inquiries regarding shipping, please contact us at support@raregoods.com.